FAQ

How does the design process work?

1. After placing your order you will receive an email from your personal designer. Your designer will guide you through the entire process.

2. We will take the wording and other information you have provided and develop a set of PDF proofs, which we will email to you. You now have the opportunity to correct any errors or make changes. We will help you make sure all the details of your design are perfect before sending it to the production phase.

3. Once the designs are perfect, you will send us an email stating that we have approval to print your invitation package. No further changes can be made after this point in time without incurring additional charges.

4. We begin producing the invitations.

5. You will receive your invitations 6-8 weeks after your final proof has been approved.

When should I order my invitations?

We recommend ordering invitations 4-6 months before your wedding date. We offer the schedule below as a general guide, but please feel free to call us to inquire about expedited orders:

8 months before wedding date: Order save-the-date cards.

6 months before wedding date: Mail save-the-date cards.

6 months before wedding date: Order invitations.

5 months before wedding date: Approve final proof of invitations and any coordinating items to ensure timely arrival.

8 weeks before wedding date: Mail invitations.

3 weeks before wedding date: Request RSVPs from guests. Begin to call guests who have not responded.

How long after I order will I receive my invitations?

You will receive your invitations approximately 4-6 weeks after approving your final proof. 

How many invitations should I order?

We generally recommend ordering 25 additional invitations above your final count. It is very costly to reprint if not enough invitations are ordered the first time. Remember that you do not need an invitation for each guest - couples and families receive one.

What coordinating pieces should I order with my invitations?

We offer any coordinating piece you may need for your event, including save-the-date cards, programs, place cards, menu cards, and more. A comprehensive list of coordinating items is below. Of course, your personal designer can design any accessory that you can dream up! 

Save the Date Card

An announcement to your guests of your wedding date, asking them to reserve the date without giving additional details. This is especially important if you have many out of town guests, are getting married during a busy holiday or vacation season, or are having a destination wedding. These are sent about six months to a year before the event.

Invitation

A written request for a person's presence at your wedding ceremony. The invitation is the most formal piece of wedding correspondence and is the first impression of your wedding. Generally the largest portion of your stationery budget should be spent here in order to make a big impression on your guests. If the reception is to be at the same location as the ceremony, it is acceptable to include that at the bottom of the invitation.

Announcements

A card with envelope (or postcard) to inform people who were not invited to the wedding of your marriage. Announcements are particularly pertinent if you elope, are having a small destination wedding, or are having a small, family-only ceremony.

Response Card

A small card that accompanies the invitation and allows guests to respond to your invitation. It is joined by a stamped, self-addressed envelope for your guests' convenience. A "respond by" date is given and is generally two to three weeks before your wedding date. A line beginning with "M" (for Mr. or Mrs.) allows guests to fill in their names so that you know who is responding. If you would like your guests to choose an entree for a sit-down dinner you can list the options on this card. 

Response Postcard

A postcard version of the response card. These generally cost less, require less postage, and create less waste because they eliminate the need for an envelope. Guests simply fill out the card and put it back in their mailbox as-is.

Reception Card

A card to let your guests know when and where your wedding reception will be held. This information may also be printed on the invitation if space allows.

Brunch Card

A card to let your guests know when and where your post-wedding brunch will be held.

Direction Card

An additional card included as a courtesy to your guests with directions to the various locations they need to be throughout the day or weekend 

Local Attractions Card

An additional card included as a courtesy to your guests with information about attractions such as museums or parks in the location of your wedding. This is pertinent if you have many traveling guests or are having a destination wedding.

Accommodations Card

An additional card included as a courtesy to your guests with local hotel information.

Itinerary Card

An additional card included as a courtesy to your guests with information about the weekend's events. This is especially important if you have many events for guests to attend throughout a weekend.

Website Card

An additional card included as a courtesy to your guests to let them know they can find details about your wedding on your wed site. If you include a web card, you can list the directions, hotel information, and gift registry information on your wed site. The wedding website is the only etiquette-appropriate place to list registry information. Keep in mind that some members of your guest list might not get the information if they do not have internet access.

Rehearsal Dinner Invitation

A request for the participants of the wedding ceremony and other chosen guests to attend the traditional dinner following the wedding rehearsal.

Program

A listing of the order of events, the attendants, or other pertinent information about the wedding ceremony.

Seating Card

A card placed at each place setting at the table letting each guest know their assigned seat.

Escort Card

An array of cards placed on a table near the entrance to the reception directing guests to their assigned table. They may be used in conjunction with or in lieu of seating cards.

Seating Chart

A list of guests and their assigned tables placed near the entrance to the reception. This is often a favored option if the reception is outside where wind may blow seating or escort cards. A seating chart may be used in conjunction with or in lieu of seating cards.

Table Card

A card to be used in conjunction with escort cards or a seating chart indicating the table's number.

Menu Card

A card indicating to your guests what they will be eating for dinner. This is the perfect place to list any special meaning behind the chosen foods - for instance, if you are sharing a dish you first ate on your trip to Paris together or if Grandma Eileen made the cookies.

Event Signage

Signs that indicate where specific locations are within the reception location, such as parking, restrooms, or the coat room. Event signage is especially important if your event will be at a personal residence or a location that is not designed for large gatherings.

Favor Sign

A sign indicating to guests that a donation has been made to a charity in their honor in lieu of purchasing favors. This information may also be listed on menu cards.

Favor Packaging

A special box, tag, or label that allows personalization of favors and ties them into the theme of your wedding.

Thank You Note

A flat or folded card with envelope which has gratitude-specific text printed on it, intended for thanking guests for their gifts or for simply attending the wedding. 

Personal Stationery

A card with envelope that has your married names, monogram, or a design printed on them without gratitude-specific text. These cards are intended for any correspondence you may have after the wedding, and may be used as thank you notes. Even though thank you notes are the most popular choice, personal stationery can be more practical. If there is any left over after your thank you notes are sent, it can continue to be used for other occasions.

At Home Card

A card that has your married names and new address printed on it to inform guests of your new address. This is the perfect way of announcing the bride will be keeping her maiden name or using her maiden name in conjunction with her husband's name with or without a hyphen.

What is your cancellation policy?

Invitation cancellations will be handled on a case by case basis. Please contact us to discuss.

What is your return policy?

All non-invitation product may be returned within 30 days of purchase for a refund.

How do I word my invitation?

Wording varies among cultures and religions and is a very personal decision. We can help determine wording options that are appropriate for your situation.